This is a step by step process to improve staff accountability, get rid of excuses, reduce rework and improve customer satisfaction. The result will be increased profit and a better return from your most important investment - your staff. The fact that you will be able to sleep easier and have more time will be an added bonus. You will start to see tangible results in three months with significant and sustainable benefits in a year
Supercharge staff - key components:
Understanding your business goals and objectives - in an easy chat, not a long winded complicated process
Measurement – an employee and employer survey providing objective clarity on key improvement areas. It ensures that we tackle the most important issues first. And set a benchmark for improvement
Development – of an action plan keeping in mind where you are today, where you want to be , your business realities and our external perspective and experience.
Implementation – putting the plan into action, setting clear goals and targets, building staff and management capability, improving relevant processes and re-aligning policies and procedures as needed.
Measurement - Monitoring and documenting improvements that have been achieved and setting framework for further growth.
Business Goals and Objectives
Measurement & Analysis
Developing the action plan
Implementation
staff performance
recruitment strategy
retention strategy
Staff Surveys
Employer Survey
HR Process review
Staff contribution review
Exit Surveys
Design the links between staff performance and business goals
Identify and agree on focus areas.
Choose an implementation approach and timing
Select critical benchmarks and milestones.
Develop action plan with key milestones and measurements
